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HP HP2-B110 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Selling HP Printing Solutions | - Customer needs analysis
|
| HP Supplies Differentiation | - Counterfeit and non-HP supplies risks
|
| HP Imaging and Printing Portfolio Overview | - HP supplies ecosystem
|
| Channel and Sales Strategy | - Customer retention strategies
|
HP Selling HP Imaging and Printing Supplies Sample Questions:
Which technology does HP use with most of its inkjet printers?
- A. HP Piezo Inkjet technology
- B. HP Liquid crystal technology
- C. HP Bulbjet technology
- D. HP Thermal Inkjet technology
Correct Answer: D 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
According to the 2013 Spencer Lab laser study, approximately what percent of non-HP toner cartridges had problems?
- A. 50%
- B. 90%
- C. 30%
- D. 70%
Correct Answer: A 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
What are the hidden costs in the framework of printing?
- A. Wasted toner, ink, and paper due to reprints
- B. Price of the cartridge after discounts
- C. Costs of an intern
- D. Price of the printer after tax
Correct Answer: A 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
Which program provides a full service contract to the customer?
- A. HP Win-Back
- B. HP Channel Lead Pay Per Use
- C. HP Planet Partner Program
- D. HP Supplies Big Deal
Correct Answer: B 🗳️
Which statement is true regarding multi-pack ink cartridges?
- A. The customer can save over 30%.
- B. They should only be sold to small-to-medium sized customers.
- C. They offer better value to customers who print a lot.
- D. They are designed specifically for home users.
Correct Answer: C 🗳️
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