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HP HP2-B119 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Print Security and Compliance | - Regulatory compliance
|
| Customer Needs and Solution Selling | - Value-based selling approach
|
| Competitive Positioning | - Market comparison awareness
|
| HP Printing Portfolio Overview | - Print ecosystem and services
|
| Managed Print Services (MPS) | - MPS value proposition
|
HP Selling HP EMEA pMPS Sample Questions:
Which collaterals will the HP Deal Support Center request from the partner when the deal is won? (Select three.)
- A. photographs of the customer location
- B. digital hard copy of the signed customer contract
- C. the Fleet Implementation Sheet containing the serial number, hardware locations, and customer contacts
- D. the remote monitoring prerequisite form, if required
- E. the project plan either in Microsoft Excel or Project format
Correct Answer: C,D,E 🗳️
Who must sign an HP pMPS classic contract?
- A. the customer and HP authorized representative
- B. the customer and the partner only
- C. the customer only (in a pMPS classic deal)
- D. the customer, the partner, and the HP Sales representative
Correct Answer: D 🗳️
What is HP Digital Sending Software?
- A. server-based digital sending functionality
- B. cloud-based digital sending functionality
- C. digital sending functionality that includes TWAIN scanning
- D. digital sending functionality that is embedded in an HP MFP scanner
Correct Answer: A 🗳️
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How are the costs of the Remote Monitoring appliance hardware added to a pMPS contract?
- A. The hardware is added automatically for base + click and cost per page deals.
- B. Remote monitoring hardware is added to all deals by default.
- C. Remote monitoring does not require any hardware.
- D. The customer must order the hardware separately.
Correct Answer: D 🗳️
What are the two general types of customer needs in terms of costs? (Select two.)
- A. hard costs
- B. soft costs
- C. long term costs
- D. mitigative costs
- E. immediate costs
Correct Answer: A,B 🗳️
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