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HP Selling HP Supplies 2020 Sample Questions:
1. Why is using remanufactured toner cartridges bad for business? (Select two.)
A) Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.
B) Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.
C) Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.
D) Remanufactured toner cartridges generate more heat than Original HP cartridges.
E) Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.
2. How has HP designed Its ink cartridges to ensure professional-quality documenls. (Select two.)
A) HP software use artificial intelligence (AD to map colors to data points collected from nature to reproduce natural-looking photos.
B) HP developed software to actively monitor and manage the ink as it is applied to the paper to ensure consistent coverage across a variety of textured surfaces.
C) HP engineers designed the printheads to work with the ink to print durable, high-quality documents.
D) HP ink formulas include surfactants to help ink interact with the paper for legibility and controlled viscosity for consistent drop formulation.
3. What the maximum expected prior of time that documents printed with Original HP PageWide cartridges and placed in dark storage can last?
A) 200 years
B) 20 years
C) 50 years
D) 500 years
4. A new SMB customer tells you that they can't afford Original HP ink supplies for their daily in-house printing jobs. How should you respond?
A) Explain the Original HP ink supplies purchased in bulk actually cost less than non-HP ink supplies.
B) Compare the time spent refilling used ink cartridges with the amount of time spent ordering Original HP ink supplies directly from HP.
C) Share studies that show the savings gained from working directly with HP as a trusted supplier of printing supplies.
D) Point out that by using Original HP ink supplies, they can avoid costly reprints, wasted paper, and wasted time.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: C,D | Question # 3 Answer: A | Question # 4 Answer: D |






