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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Features, Benefits and Value Proposition | 30% | - Security, reliability and sustainability features - Solutions differentiation and added value - Cost-per-page and efficiency advantages |
| Topic 2: HP Printing Portfolio Overview | 25% | - HP LaserJet and InkJet product families - Key specifications and technologies - Use cases and target customer segments |
| Topic 3: Customer Needs Analysis & Sales Process | 25% | - Match products to business needs - Identify customer printing requirements - Consultative sales approach |
| Topic 4: Competitive Positioning | 20% | - HP unique selling points - Comparison with competing solutions - Addressing competitive objections |
HP Selling HP Printing Hardware 2020 Sample Questions:
The IT director at a growing international law firm tells you that the firm doesn't currently have a print security policy, even though they recently recovered from a cyberattack. The director says that the IT department focuses on infrastructure availability, not security. What should you recommend for this customer?
- A. HP Fleet Aware support
- B. HP Device as-a-Service
- C. HP Managed devices with HP FutureSmart firmware
- D. HP Print Security Services
Correct Answer: C π³οΈ
An SMB customer with multiple offices wants to find an easy way to create a security policy for their entire HP printing and imaging fleet. What should you recommend for this customer?
- A. HPWebJetadmin
- B. HP JetAdvantage Security Manager
- C. Access Control Printing Solutions
- D. Smart Document Scan Software (SDSS)
Correct Answer: B π³οΈ
Identify each characteristic on the left as describing either transaction-based sales or contractual partnerships.
Correct Answer:
* a) Is a less-complex sales process:
* b) Does not lead to customer loyalty or predictive revenue stream: Transaction-based
* c) Leads to more upsell and cross-sell opportunities: Contractual partnerships
* d) Requires more commitment, knowledge, and expertise: Contractual partnerships
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Mick 
Noel 
Marico 
Emma 
Adam 
Ula 
Jim 
Merlin 
Ulysses 
Stan 
Jacqueline 
Baron 
Evan 
Kent 
Patrick 
