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HP HP2-B31 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Supplies and Consumables | 15% | - Toner and ink cartridge technology - Maintenance kits and long-life components |
| Topic 2: Basic Troubleshooting and Service | 20% | - Firmware updates and configuration - Error codes and symptoms analysis - Paper path and print quality issues |
| Topic 3: Connectivity and Networking | 20% | - Jetdirect and network protocols - USB, parallel, wireless interfaces - Security and management features |
| Topic 4: Imaging and Printing Technology Overview | 20% | - Inkjet printing technology - Laser printing technology - Scanning and imaging fundamentals |
| Topic 5: Product Portfolio and Architecture | 25% | - HP LaserJet and InkJet families - Hardware components and subsystems - All-in-One and MFP architecture |
