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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administration, Setup, and Configuration | 25% | - Site setup and activation - PRM and service integration - Deployment and migration |
| Topic 2: Customization Considerations and Limitations | 7% | - Limits and governor considerations - Declarative vs programmatic options - Performance and scalability |
| Topic 3: User Creation and Authentication | 13% | - External user activation and permissions - Single Sign-On and identity providers - User provisioning methods |
| Topic 4: Templates and Themes | 10% | - Theme customization and design - Lightning and Visualforce options - Template selection and configuration |
| Topic 5: Experience Cloud Basics | 8% | - Platform capabilities and limitations - Use cases and benefits of Experience Cloud - Experience types and use scenarios |
| Topic 6: Adoption and Analytics | 5% | - Reporting and dashboards - Engagement and adoption strategies - Moderation and community governance |
| Topic 7: Branding, Personalization, and Content | 15% | - Branding and layout customization - Personalization and targeted content - Content management and CMS integration |
| Topic 8: Sharing, Visibility, and Licensing | 17% | - License types and allocation - Sharing rules and external visibility - Data access and security model |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Which two statements regarding data categories are true?
Choose 2 answers
- A. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
- B. Child roles cannot see more data categories than their parent role. If the parent role's visibility changes, the child role's category visibility is reset to its parent's category visibility.
- C. When a category is madevisible to a user through custom settings or is made visible by default, its child and parent categories are not included.
- D. Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.
Correct Answer: A,B 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
Cloud Kicks (CK) wants to use its existing single sign-on (SSO) Identity Provider with its new Experience Cloud site.
CKwants to use the Just-in-Time Provisioning feature for Experience Cloud.
Which value is required in the user type?
- A. Federation ID
- B. Entity ID
- C. Standard
- D. Username
Correct Answer: A 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
A manager at Ursa Major Solar is responsible for creating and editing only the community users for the Partner Community they have recently set up using Experience Cloud. However, the manager is able to make organizational changes to the user records of the internal users as web.
What could be the possibleissue here?
- A. The manager has been given the Manage External Users permission.
- B. The manager has been given the Manage User permission.
- C. The manager has been given the Manage Customer Users permission.
- D. The manager has been given the Manage Profiles and Permission Sets permission.
Correct Answer: B 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
What are three valid topic types? Choose 3 answers
- A. Featured Topic
- B. Navigational Topic
- C. Standard Topic
- D. Content Topic
- E. Trending Topic
Correct Answer: A,C,E 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
DreamHouse Realty(DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers
- A. Map articles to Content Topics.
- B. Enable "Automate Topic Assignment" setting.
- C. Enable "Share on Sites" setting.
- D. Map topics to data categories.
Correct Answer: C,D 🗳️
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