Avaya 3001 Q&A - in .pdf

  • 3001 pdf
  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Aug 25, 2026
  • Q & A: 84 Questions and Answers
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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
Topic 1: Voice Applications and Connectivity- Communication services
  • 1. Networking and interoperability
    • 2. Voicemail configuration
      • 3. SIP trunk configuration
        Topic 2: System Installation and Initial Configuration- Platform deployment
        • 1. Initial system setup
          • 2. Network and IP configuration
            • 3. Software and firmware installation
              Topic 3: User and Telephony Configuration- Endpoint configuration
              • 1. Hunt groups and feature programming
                • 2. User creation and management
                  • 3. Extension and telephone configuration
                    Topic 4: Security and Administration- Administrative management
                    • 1. Maintenance best practices
                      • 2. Access control and authentication
                        • 3. System security settings
                          Topic 5: IP Office Architecture and Components- IP Office system architecture
                          • 1. Hardware components and licensing
                            • 2. Control units and expansion modules
                              Topic 6: Maintenance and Troubleshooting- System support
                              • 1. Fault isolation and problem resolution
                                • 2. Backup and restore
                                  • 3. Monitoring and diagnostics

                                    Avaya IP Office Configuration and Maintenance Sample Questions:

                                    1. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

                                    A) Advanced Summary Reporter
                                    B) Call Detail Reporter
                                    C) Historical Reporting Application
                                    D) System Status Application


                                    2. Which VoiceMail Pro element allows the customer to modify a condition in a callflow without using VM Pro Client?

                                    A) Set User Variable Action
                                    B) Test User Variable Action
                                    C) Test User Action
                                    D) Test Condition Action


                                    3. A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
                                    Which H.323 supplementary service signaling method do you implement?

                                    A) QSIG-B
                                    B) QSIG-A
                                    C) H.450
                                    D) IP Office SCN


                                    4. For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)

                                    A) Install Delta Server.
                                    B) Set SMDR.
                                    C) Set CDR.
                                    D) Set IP address of call accounting software.


                                    5. Which requirement for the web browser is used for Web Voicemail access?

                                    A) ActiveX
                                    B) Adobe Reader installed
                                    C) VoiceMail Plug-In enabled
                                    D) JavaScript enabled


                                    Solutions:

                                    Question # 1
                                    Answer: D
                                    Question # 2
                                    Answer: A
                                    Question # 3
                                    Answer: D
                                    Question # 4
                                    Answer: B,D
                                    Question # 5
                                    Answer: D

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