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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which Network Management business challenges do IT executives face that are solved through BSM? (Select two.)

A) providing better asset management tracking
B) reducing data center power consumption
C) meeting and reporting on compliance and regulatory requirements
D) monitoring security breaches more effectively
E) reducing costs through tool consolidation

2. Which statement best links a customer problem to a solution capability for Application Performance Management?

A) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
D) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)

3. Which key capability is provided by Operations Manager (i)?

A) provides a cross-domain view of the entire IT environment known as the "Operations Bridge"
B) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
C) provides a single pane of visibility for complex, virtualized, and cloud environments
D) supports Heads-up Display for multi-monitoring technology

4. How does HP address customer business challenges through BSM Solutions? (Select three.)

A) HP achieves operational excellence by obtaining complete visibility into dynamic environments.
B) HP maintains a fourth quadrant rating above our competition from Gartner Group.
C) HP achieves operational excellence by managing dynamic business services.
D) HP aligns the business objectives in parallel with the IT organizational hierarchy.
E) HP improves Service Level agreements through aggregate time resolution.
F) HP reduces duplication of effort to optimize labor and cost for IT operations.

5. Which BSM capability acts as the integration hub and metrics warehouse between the infrastructure and application teams?

A) Business Process Monitoring (BPM)
B) Heads-up Display Monitoring (HUDM)
C) Application Performance Model (APM)
D) Run-time Service Model (RTSM)

Solutions: