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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Sentinel Corp's legal team wants to create a separate workspace for all confidential legal conversations. They want to allow all members of the org to see that the workspace exists, but only legal team members should be approved to join.
What access level would you recommend for the workspace?

A) Hidden
B) Invite only
C) By Request
D) Open

2. Your client is scheduling a Slack launch and they would like to set up user groups for all of their admins.
How should you advise they proceed?

A) In Workspace Settings, select the Permissions tab and create a user group by adding all admins.
B) In Org Settings, set up a policy and select create a user group for all owners.
C) In Org Policies, select the Permissions tab and add a policy and create a user group for all admins.
D) In Workspace Settings, select the Permissions tab for each workspace and add a user group with all admins and owners.

3. What are three actions a client should take when preparing for a grid migration?

A) Disconnect Slack Connect channels.
B) Remove all guests from migrating workspaces.
C) Accept the migration invitation.
D) Remove all apps from migrating workspaces.
E) Ensure user emails match SSO.
F) Address duplicate usernames.

4. Creameri Ice Cream Co. has high satisfaction ratings from ice cream customers, but low employee satisfaction ratings. In the monthly engagement surveys, employees consistently state they are not always aware when shipments are scheduled to arrive and when there are company-wide announcements.
In order to help Creameri Ice Cream Co. improve employee satisfaction, what types of information should you prioritize gathering during your discovery call?

A) Schedule of Creameri Ice Cream Co. deliveries and expected delays
B) A list of all other projects Creameri Ice Cream Co. is working on at the moment that may impact employee satisfaction
C) Learnings from the Creameri Ice Cream Co. employee satisfaction survey
D) Insights about existing pain points and how Creameri Ice Cream Co. collaborates today

5. Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client's Enterprise Security team wants to understand the access these applications will have to data on their grid.
How would you respond to this question?

A) Both eDiscovery and DLP applications require read & write access to Slack data.
B) eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.
C) eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.
D) eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.

Solutions: