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HP HP2-E14 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HPE Services Portfolio Overview | - Managed services and outsourcing offerings - Consulting and professional services overview - HPE support and maintenance services |
| Service Sales Fundamentals | - Positioning services within solution sales - Value-based selling principles - Identifying customer business needs |
| HPE Service Value Proposition | - Improving IT operational efficiency - Risk mitigation and SLA alignment - Reducing total cost of ownership (TCO) |
| Customer Lifecycle and Engagement | - Pre-sales engagement strategies - Renewals and contract lifecycle management - Customer retention and expansion opportunities |
| Selling Process and Methodology | - Proposal and solution positioning - Objection handling and closing techniques - Opportunity qualification |
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