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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which capabilities of the BSM Network Management solution help customers achieve their goals? (Select two.)

A) real user monitoring
B) cross-domain event tracking and management capability
C) business process testing and reporting
D) consolidation of multiple tools to reduce cost
E) faster problem resolution, freeing up resources for other priority projects

2. Which key customer persona is most likely involved in Network Management?

A) Director of Network Operations
B) Chief Financial Officer
C) Line of Business Director
D) VP of Marketing

3. Which key value statements are used in support of the CIO persona discussions that promote the value of employing the BSM solution in their IT environment? (Select two)

A) HP BSM maintains an industry proven practice to create a semi-automated process supporting its limited cross-domain functionality and predictive analytics reporting.
B) HP BSM uses the SiteScope product to monitor internal and remote network devices while providing agentless monitoring support.
C) HP BSM does not integrate with third-party monitoring products; however, it does provide alternative monitoring solutions to replace those applications and create new event-based monitoring scripts.
D) HP BSM combines application, system, and network solutions to deliver a comprehensive view of IT business services.
E) HP BSM includes tools to prevent, manage, optimize, integrate, and automate the IT environment to reduce operating costs, improve service levels, and innovate with less risk.

4. What is the most correct value proposition for HP Software's BSM Network Management Solution?

A) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.
B) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improve operations through greater system visibility, and lower costs due to improved efficiency.
C) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.
D) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.

5. Where can you find the current information on HP Software's BSM solution and product promotions and discounts?

A) HP Product Configuration and Pricing Guide
B) www.hp.com/software
C) BSM datasheets
D) HP WW Product Promotions (link)

Solutions: