What is the duration of the ITIL Practitioner Exam

• Passing Score: 70%
• Length of Examination: 135 minutes
• Format: Multiple choices, multiple answers

Reference: https://www.axelos.com/certifications/itil-certifications/itil-practitioner-level

Ability to Use Metrics and Measurement: The next topic requires that the specialists possess the proficiency in:

• Applying knowledge of metrics and measurement when planning and implementing improvements
• Defining the critical success factors utilizing a relevant hierarchical approach
• Defining the current state assessment in a specific given context
• Designing reports
• Analyzing the critical success factors and key performance indicators in a specific given context to ensure that they are balanced between 4 categories
• Determining the key performance indicators to underpin a critical success factor

Exam Details

The open-book ITIL Practitioner test will entail 40 scenario-based MCQs which are to be cleared within 2 hours and 15 minutes. The passing mark is 70%. Such a score is achievable by any candidate as long as he/she takes the learning process seriously. Training courses and guides, which will be covered, are accessible to anyone needing support during preparation.

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Training Course for the ITIL Practitioner Exam

If you are intending to engage a qualified trainer, ITIL extends preparation through the AXELOS’ ATOs. These are organizations that have been approved to provide official tutoring. One way that they do it is by the in-classroom program (physical or virtual) that runs for 1.5 days. In case you cannot manage to attend classes, you can select the distance learning path.

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