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Who should take the 78200X exam
The Avaya IP Office Platform Configuration and Maintenance 78200X Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as Avaya IP Office Platform Configuration and Maintenances. There is no such prerequisite but still, the candidate should have some experience or knowledge
- Intermediate knowledge of Session Internet Protocol (SIP)
- Intermediate knowledge of Voice over IP (VOIP) technology.
- AIPS-4000 IP Office™ Platform credential
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22213
Exam Outlines
78200X exam contains 67 questions and requires one to achieve a score of at least 70% or above to pass. This test has a time limit of 90 minutes for the candidate to complete. The pricing is not the same for all applicants and varies from country to country, so visit the Pearson VUE website to learn more about the fee you should pay to enroll.
Avaya 78200X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System & User Configuration | 25% | - Endpoint configuration: digital, SIP, soft clients - System settings, time, network and security - User, extension, group and call routing configuration - Management interfaces: Manager, Web Manager, System Status Application |
| Topic 2: Platform Architecture & Requirements | 20% | - System sizing and requirements for customer scenarios - Platform versions, options and specifications - Licensing and activation |
| Topic 3: Installation & Implementation | 20% | - IP Office Server Edition deployment - IP500 V2 hardware installation - Initial system setup and configuration |
| Topic 4: Application & Feature Configuration | 20% | - Voicemail Pro configuration - ARS, short codes, hunt groups and automated attendants - One-X Portal and unified communications |
| Topic 5: Maintenance, Troubleshooting & Upgrades | 15% | - System monitoring, logs and diagnostics - Common issues and resolution procedures - Backup, restore and software updates |
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