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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Messaging and Media Services | 10-15% | - Avaya Aura Messaging overview - Messaging configuration - Audio and video integration - Media Server components |
| Avaya Aura Architecture and Platform Overview | 10-15% | - Platform positioning and integration - Core element relationships - System Manager role and functionality - Avaya Aura Architecture components |
| Avaya Aura Communication Manager | 25-30% | - System parameters and defaults - System administration tasks - Communication Manager architecture - Station and line administration - Call routing and translation - Feature management and configuration |
| Avaya Aura Session Manager | 20-25% | - Entity and adaptation module configuration - Session Manager architecture - SIP entities and connections - Session routing and dial patterns - SIP routing and policy management |
| Troubleshooting and Support | 10-15% | - Performance troubleshooting - Common issues and resolution - System monitoring - Connectivity verification - Log analysis and diagnostics |
| Avaya Aura System Manager | 15-20% | - Software and maintenance management - System Manager functions - User and element management - Inventory management - Certificate management |
Avaya Aura Core Components Support Sample Questions:
Which statement describes the steps to save the traceSM log file?
- A. Export all logs from the Avaya Aura System Manager (SMGR) log viewer.
- B. While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.
- C. While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
- D. Execute traceSM -w <filename>.
Correct Answer: B 🗳️
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A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Communication Manager (CM). After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application. If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?
- A. PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
- B. PPM is downloaded to the Remote Worker telephone from CM.
- C. PPM is downloaded to Avaya Aura Session Manager (SM) from CM.
- D. PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
Correct Answer: A 🗳️
After completing Discipline 2 ?Describe the Problem of the 8D Troubleshooting Methodology, what is the next discipline to be completed?
- A. Discipline 3 ?Implement a Work-around
- B. Discipline 3 ?Develop Interim Containment Actions
- C. Discipline 3 ?Implement Corrective Actions
- D. Discipline 3 ?Prevent Recurrences
Correct Answer: B 🗳️
Which two statements regarding Full and Half call model processing are true? (Choose two.)
- A. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
- B. Avaya Aura Session Manager (SM) always performs Half call model processing.
- C. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
- D. Avaya Aura Session Manager (SM) always performs Full call model processing.
Correct Answer: A,B 🗳️
Which statement about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP-Trunking and Remote Worker services is true?
- A. Only one IP-address should be configured per interface.
- B. SIP Trunking and Remote Worker services can use different IP addresses configured on the same Interface.
- C. SIP-Trunking and Remote Worker services can share the same IP address.
- D. SIP-Trunking and Remote Worker services cannot run on the same SBCE.
Correct Answer: B 🗳️
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