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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - Operational support and diagnostics
|
| Applications and Messaging | - Communication applications deployment
|
| Networking and Call Routing | - Voice networking configuration
|
| Customer Requirements Analysis | - Business and technical requirements gathering
|
| System Installation and Configuration | - Deployment and administration
|
| IP Office Hardware | - Hardware components and interfaces
|
| SME Solution Design | - Designing Avaya SME communication solutions
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?
A) Advanced Summary Reporter
B) Call Detail Reporter
C) Historical Reporting Application
D) System Status Application
2. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?
A) 4
B) 3
C) 2
D) 1
3. Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us
A) Office Softconsole
B) Office Phone Manager Pro
C) Office Video Softphone
D) Office Voice Portal
4. Which method will avoid corruption of the data on the SD card when removing the SD card?
A) Use system Monitor to shutdown the card before removing the SD card.
B) Pull out the card; special shutdown is not required.
C) Use the Manager application to shutdown the card before removing the SD card.
D) Dial the shutdown short code to shutdown the card before removing the SD card.
5. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A) SSA Snapshot
B) Debug Manager on DTE port
C) System Monitor with default filters
D) System Monitor with ISDN L3 filter options enabled
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |






