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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Guiding Principles for High-Velocity IT | - Application of ITIL guiding principles - Continuous improvement - DevOps culture - Agile methods - Lean practices |
| Digital Product Lifecycle | - ITIL operating model - Value streams - Service value creation - Digital product lifecycle |
| High-Velocity IT Techniques and Practices | - Testing and validation - Cloud computing - Automation - Security and risk management - Architecture and design |
| Understand High-Velocity IT Concepts | - High-velocity IT - Digital products - IT transformation - Digital technology - Digital organization - Digital transformation |
| Contribute to Value with Digital Products | - Fast development - Assured conformance - Co-created value - Valuable investments - Resilient operations |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
An organization has begun using its knowledge management system to store virtual server configuration files. It has also adapted its 'change enablement' and 'deployment management' practices to use infrastructure as code.
Which high-velocity IT objective is BEST supported by this?
- A. Assured conformance
- B. Fast development
- C. Co-created value
- D. Valuable investments
Correct Answer: A 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
An organization's efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
Which action BEST represents how the 'availability management' practice can support both of these aims?
- A. Measuring the frequency of component failures
- B. Using chaos engineering techniques
- C. Automating the handling of detected events
- D. Using site reliability engineering techniques
Correct Answer: D 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
Which statement about safety culture is CORRECT?
- A. It treats failures as learning and improvement opportunities
- B. It encourages collaboration and discourages conflicting opinions
- C. It eliminates flaws in a complex system
- D. It ensures that people are protected from danger
Correct Answer: A 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
An organization is designing a new digital service and wants to base its decisions on a deep understanding of customer needs, rapidly producing and testing prototypes with real users.
Which approach is being applied?
- A. Chaos engineering
- B. Design thinking
- C. Value stream mapping
- D. Continuous integration
Correct Answer: B 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
When reviewing a recent project, the project manager asked questions about what outcomes were wanted, and how these were prioritized compared to other alternatives.
Which high-velocity IT objective were they assessing?
- A. Assured conformance
- B. Fast development
- C. Valuable investments
- D. Resilient operations
Correct Answer: C 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
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