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IBM 00M-642 Exam Syllabus Topics:

IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. Which capability, that was first developed by Lotus Quickr and is shared by IBM Connections, allows for easy integration into other products like Lotus Notes clients?

A) Fileshare
B) HTML
C) Connectors
D) Attachments

2. Who cares about Social Business at your customer site?

A) Selling software and services should be your prime concern, not what the customer needs
B) Social Business strategy is not affected by internal requirements.
C) HR, Finance, Marketing, R&D, and Executives can all have different input and requirements for Social Business.
D) Only IT should control the requirements and specifications for Social Business.

3. Three good targets for Networking Your Business Processes are: Marketing and Customer Service, Product and Service Development, and ____________.

A) Accounting
B) Operations and Human Resources
C) Manufacturing and Supply Chain Management
D) Security

4. Which IBM product delivers a broad set of powerful social capabilities that are tightly integrated?

A) IBM Connections
B) IBM Tivoli Manager
C) IBM Lotus Protector
D) IBM Lotus Symphony

5. What capability allows for more than one person to create and update a site that contains helpful information like a FAQ (Frequently Asked Question) in IBM Connections?

A) Forums
B) Wikis
C) Journals
D) Blogs

Solutions: