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IBM M8010-238 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM Commerce Solutions Overview | 30% | - Key capabilities and business value - Solution positioning and differentiation - Commerce portfolio and components |
| Selling and Value Proposition | 25% | - Addressing customer business challenges - Competitive positioning - Benefits and ROI demonstration |
| Order Management Fundamentals | 35% | - Pricing, configuration, and returns processing - Order fulfillment and orchestration - Order lifecycle and capture |
| Integration & Deployment Concepts | 10% | - Scalability and operational considerations - Ecosystem integration |
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
Question 1
In which deployment option is the Salesforce.com integration supported?
A. IBM Sterling CPQ on Cloud
B. All of the above.
C. IBM Sterling CPQ SaaS Premium
D. IBM Sterling CPQ on premise
Question 2
WebSphere Commerce helps businessesto deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?
A. All direct channels.
B. Both direct and extended channels like social networks.
C. Web, mobile, callcenter, and in-store.
D. All direct channels including mobile touchpoints.
Question 3
What functionality supports Move Add Cancel Delete (MACD) process for service configurations?
A. All of the above
B. Comparison of current with new/changed configurations.
C. Lock contracted prices.
D. Execute date validations.
Question 4
In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?
A. Selling and fulfillment across channels.
B. Personalization and marketing across all channels.
C. Servicing customer needs across multiple channels.
D. Sourcing and procurement of goods and services.
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: A |






