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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design | 29% | - Design scalable, secure, and compliant architectures - Address functional and non-functional requirements - Map sharing, visibility, and security models - Select appropriate Salesforce multi-cloud solutions - Evaluate design trade-offs and risks |
| Topic 2: Data Governance and Integration | 26% | - Define data flows and system relationships - Select integration methods and patterns - Design data migration and synchronization strategies - Manage master data and cross-system consistency - Establish data governance and quality frameworks |
| Topic 3: Delivery | 12% | - Plan solution delivery and implementation lifecycle - Align delivery with business objectives - Optimize resources and delivery methodologies - Manage stakeholder expectations and acceptance |
| Topic 4: Operationalize the Solution | 8% | - Define monitoring and maintenance processes - Enable teams for solution operation - Plan for evolution and scaling - Plan ongoing management and support |
| Topic 5: Discovery and Customer Success | 25% | - Define future-state architecture and roadmap - Plan incremental delivery steps - Document business needs, vision, and success criteria - Align solutions with business outcomes |
Salesforce Certified B2B Solution Architect Sample Questions:
1. AC Computers is hitting governor limits when trying to create orders and activate orders in Salesforce. Upon further investigation, it's discovered that AC Computers is trying to process hundreds of order products on a single order. The Order object also has various automation processesto update fields and integrate with a third- party order management system.
What is one solution a Solution Architect should evaluate first to resolve this issue?
A) Enable Advanced Order Management to process large orders.
B) Create a custom object to hold orders in queue for processing.
C) Review to determine if moving automation to asynchronous Apex is required.
D) Install a third-party solution to process large orders.
2. Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?
A) Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.
B) Enable External Sharing Model to create external organization-wide defaults.
C) Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
D) Make internal organization-wide defaults Public Read Only to create external visibility.
3. Universal Containers (UC) has implemented a new ecommerce site for its resellers. UC is leveraging a multi- cloud architecture, B2B Commerce, for buildingthe storefront and Service Cloud Web2Case for offering case management functionality to its resellers. UC notices that the case volume is extremely high and a number of resellers are raising cases for trivial issues on the B2B Commerce site.
Which two recommendations should a Solution Architect make to help resellers use the site more efficiently and lower the case volume?
Choose 2 answers
A) Disable anonymous users on the site.
B) Implement Case Deflection.
C) Plan and conduct User Adoption Trainings for resellers on how to use the site.
D) Offload the number of cases received via Web2Case by using Email2Case.
4. Universal Containers is in the process of implementing CPQ and Billing whileintegrating with ERP for order fulfillment. The Development team is looking to gather regular feedback from the business stakeholders through each sprint. Also, supporting an Agile methodology, they have agreed on a reasonable amount of flexibility in requirements during the course of the project.
Which area should a Solution Architect look to receive feedback on at the earliest?
A) Modifications required to ERP for integration purposes
B) Pricing sync between CPQ and ERP
C) Invoice capabilities in ERP to accommodate billing
D) Product and Pricing structure setup in CPQ
5. AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.
What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?
A) Place all training materials on the home page so users can find them easily.
B) Record hour-long pieces of training for each job role so users can review on their own time.
C) Break down training materials into quick reference guides for job-specific functions.
D) Ensure each team has a Salesforce champion that can provide one-on-one training.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B,C | Question # 4 Answer: D | Question # 5 Answer: C |






