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Duration, language, and format of Microsoft 70-685 Exam
- Passing score: 70%
- Language: English, German, Japanese
- Format: Multiple choices, multiple answers
- Length of examination: 150 mins
- Number of Questions: 40-60
Reference: https://www.microsoft.com/en-us/learning/exam-70-685.aspx
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Salary of Microsoft Certified Desktop Support Technician Professional
The average Salary of a Microsoft Certified Desktop Support Technician
- United State - 76409 USD
- Europe - 70204 EURO
- India - 5762957 INR
- England - 62061 POUND
Microsoft 070-685 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Resolve Security Issues | - Resolve malware and security configuration issues - Resolve user account and permissions issues - Resolve authentication and access issues |
| Support Mobile Users | - Configure and troubleshoot mobile devices - Resolve offline files and synchronization issues - Resolve remote connectivity issues |
| Resolve Software Configuration Issues | - Resolve issues with Internet Explorer and networking applications - Resolve issues with Windows settings and features - Resolve issues with desktop applications |
| Resolve Network Connectivity Issues | - Troubleshoot TCP/IP connectivity - Resolve remote access and domain connectivity issues - Troubleshoot wireless networking issues |
| Resolve Operating System Issues | - Troubleshoot system security and update issues - Troubleshoot performance issues - Troubleshoot startup and boot issues |
| Identify and Resolve New Windows 7 Desktop Support Issues | - Resolve hardware and device driver issues - Resolve application compatibility issues - Resolve operating system installation and upgrade issues |






