Microsoft 070-685 Q&A - in .pdf

  • 070-685 pdf
  • Exam Code: 070-685
  • Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
  • Updated: Aug 22, 2026
  • Q & A: 191 Questions and Answers
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  • Exam Code: 070-685
  • Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
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  • Updated: Aug 22, 2026
  • Q & A: 191 Questions and Answers
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Microsoft 070-685 Q&A - Testing Engine

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  • Exam Code: 070-685
  • Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
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  • Q & A: 191 Questions and Answers
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Duration, language, and format of Microsoft 70-685 Exam

  • Passing score: 70%
  • Language: English, German, Japanese
  • Format: Multiple choices, multiple answers
  • Length of examination: 150 mins
  • Number of Questions: 40-60

Reference: https://www.microsoft.com/en-us/learning/exam-70-685.aspx

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Salary of Microsoft Certified Desktop Support Technician Professional

The average Salary of a Microsoft Certified Desktop Support Technician

  • United State - 76409 USD
  • Europe - 70204 EURO
  • India - 5762957 INR
  • England - 62061 POUND

Microsoft 070-685 Exam Syllabus Topics:

SectionObjectives
Resolve Security Issues- Resolve malware and security configuration issues
- Resolve user account and permissions issues
- Resolve authentication and access issues
Support Mobile Users- Configure and troubleshoot mobile devices
- Resolve offline files and synchronization issues
- Resolve remote connectivity issues
Resolve Software Configuration Issues- Resolve issues with Internet Explorer and networking applications
- Resolve issues with Windows settings and features
- Resolve issues with desktop applications
Resolve Network Connectivity Issues- Troubleshoot TCP/IP connectivity
- Resolve remote access and domain connectivity issues
- Troubleshoot wireless networking issues
Resolve Operating System Issues- Troubleshoot system security and update issues
- Troubleshoot performance issues
- Troubleshoot startup and boot issues
Identify and Resolve New Windows 7 Desktop Support Issues- Resolve hardware and device driver issues
- Resolve application compatibility issues
- Resolve operating system installation and upgrade issues
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