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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Applications and Processes Management | |
| Troubleshooting and Support Techniques | |
| Installation and Configuration of OS X 10.9 | |
| System Administration and Maintenance | |
| Network Configuration and Services | |
| User Accounts and File Systems |
Apple OS X Support Essentials 10.9 Sample Questions:
Disks are the actual storage hardware; partitions are logical divisions of a disk used to define the storage space; and volumes, contained inside partitions, are used to define how the individualfiles and folders are saved to the storage.
- A. How does IPv4 addressing differ from IPv6 addressing?
- B. Where are application preferences stored?
- C. How are items inside the Finder's Network folder populated?
- D. How are disks, partitions, and volumes different from one another?
Correct Answer: D 🗳️
Why would you want to open an application in 32-bit mode?
- A. The OS X Mavericks installer can be downloaded from the Mac App Store for free.
- B. Documents saved to iCloud can be managed from the application that was used to
create and save the document. iCloud documents don't appear anywhere in the Finder that a user would normally look. - C. The master password is used to reset local account passwords.
- D. Using the Finder Info window you can force an application to open in 32-bit mode. This step is necessary for a 64-bit application to support older 32-bit plug-ins or application resources.
Correct Answer: D 🗳️
The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.
- A. How can you reset a user's home folder permissions?
- B. Where can you locate the system version number, build number, andserial number? What's the significance of these numbers?
- C. What are the system requirements for using FileVault 2?
- D. How can you acquire the OS X Mavericks installer?
Correct Answer: B 🗳️
How do you engage Quick Look? Which applications support it?
- A. Quick Look is engaged by simply pressing the Space bar when a document is selected. Applications that support Quick Look include the Finder, Time Machine, Mail, and most open and save browser dialogs.
- B. You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.
- C. The Activity Monitor application is used to monitor open processes and applications.
- D. The Privacy pane of Security & Privacy preferences can be used to allow or disallow applications' access to Location Services, Contacts, Calendars, Reminders, social network services, and Accessibility application access.
Correct Answer: A 🗳️
Using the Parental Controls preferences, which restriction can you impose on an account?
- A. Restrict the account to a defined set of the services available from the Sharing pane of
System Preferences. - B. Restrict the account to a defined amount of disk space for the home folder.
- C. Restrict the account to downloading only specified file types, such as text or audio files, from the Internet.
- D. Restrict the account to sending emails only to defined email addresses.
Correct Answer: D 🗳️
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