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NEW QUESTION 25
If a sample size of 16 yields an average of 12 and standard deviation of 3, estimate the 95% confidence interval for the population (assume a normal distribution).
- A. Option D
- B. Option C
- C. Option B
- D. Option A
Answer: D
NEW QUESTION 26
As a commonly used problem solving technique, which of the following would be the BEST application of a Pareto chart?
I. To determine when to make proactive adjustments to a process.
II. To differentiate between major and minor problem areas.
III. To gather data and to design experimental controlled changes.
IV. To evaluate the results of other problem solving techniques upon the product or service.
- A. I, II, III and IV
- B. II and III only
- C. II and IV only
- D. I and II only
Answer: C
NEW QUESTION 27
The descriptive name for a fishbone or Ishikawa diagram is which of the following?
- A. Scatter diagram.
- B. Flow charts.
- C. Pareto diagram.
- D. Cause and effect diagrams.
Answer: D
NEW QUESTION 28
Analysis of data on all product returns is important because
. Failure rates change with length of product usage.
. Changes in design and in customer use are often well reflected.
. Immediate feedback and analysis of product performance becomes available.
- A. IIandIIIonly
- B. I only
- C. I,IIandIII
- D. I andIIIonly
Answer: C
NEW QUESTION 29
Which of the following nondestructive testing methods can be used to evaluate sub-surface discontinuities in aluminum bar stock?
. Microwave.
. Magnetic particle.
. Pulse echo.
. Eddy current.
- A. IIIandIVonly
- B. I andIVonly
- C. I,IIandIVonly
- D. I andIIIonly
Answer: A
NEW QUESTION 30
Which of the following is NOT a method for customer service data collection?
- A. Customer visits.
- B. Complaint analysis.
- C. Internal surveys.
- D. Customer surveys.
Answer: C
NEW QUESTION 31
Which table should be used to determine a confidence interval on the mean when standard deviation is NOT known and the sample size is 10?
- A. F
- B. t
- C. z
- D. Chi-Square
Answer: B
NEW QUESTION 32
What is the standard deviation of the following data?
3.2, 3.1, 3.3, 3.3, 3.1
- A. 0.1
- B. 3.2
- C. 0.0894
- D. 0.0498
Answer: C
NEW QUESTION 33
The AQL for a given sampling plan is 1% this means that
- A. The producer takes a small risk of rejecting product which is 1% defective or better.
- B. All lots are 1% defective or better.
- C. The average quality level of the plan is 1%.
- D. All accepted lots are 1% defective or better.
Answer: A
NEW QUESTION 34
A purchase order for subassemblies classified as critical must include a review by
I. Quality engineering.
II. The procurement department.
III. Design engineering.
- A. I, II and III
- B. III only
- C. II and III only
- D. I and III only
Answer: A
NEW QUESTION 35
When trying to find all possible causes of a problem, which of the following tools would be useful?
. Systematic troubleshooting and brainstorming.
. Fishbone diagrams and histograms.
. Checklists and scatter diagrams.
. Control charts and graphs.
- A. I andIVonly
- B. II,IIIandIVonly
- C. I,IIandIVonly
- D. I,II,IIIandIV
Answer: D
NEW QUESTION 36
To be effective, a corrective and preventive action system must have
- A. A material review board.
- B. Approved of the QC department.
- C. A method for identifying nonconformities.
- D. Top management support.
Answer: C
NEW QUESTION 37
A quality control program is considered to be
- A. A system of activities to provide quality of products and service.
- B. A summary of company quality control policies.
- C. A step by step listing of all quality control check points.
- D. A collection of quality control procedures and guidelines.
Answer: A
NEW QUESTION 38
Which of the following distributions have the set of all real numbers as their domain?
- A. Lognormal
- B. None of the above.
- C. Exponential
- D. Weibull
Answer: B
NEW QUESTION 39
A process has been experiencing problems lately. The operators charting the process have identified the cause to be due to a change in incoming materials. This problem is
- A. A normal event.
- B. Attributed to purchasing.
- C. A common cause.
- D. A special cause.
Answer: D
NEW QUESTION 40
What is the key ranking difference between the Deming philosophy and the Malcolm Baldrige award criteria?
- A. The MBNQA ranks "business results" and "customer focus", but Deming does not consider these items.
- B. Deming prescribes "all or nothing" propositions but MBNQA ranks categories with different weights.
- C. There is no recognized rating system for the MBNQA.
- D. The MBNQA has seven categories compared to Deming's 14 points.
Answer: B
NEW QUESTION 41
The Malcolm Baldrige award is open for competition among which of the following?
. Large manufacturing businesses.
. Large and small manufacturing businesses.
. Service organizations.
. Large service companies.
- A. I only
- B. IIandIIIonly
- C. IIandIVonly
- D. I andIIIonly
Answer: B
NEW QUESTION 42
Applications for surface plate includes which of the following?
. Referencing plane for length measurements.
. Referencing plane for parallelism measurements.
. Establishing a datum plane for dimensional layout.
. Waiting place for delicate parts.
. Keeping extra gages when not in use.
- A. IIIand V only
- B. I andIVonly
- C. I andIIonly
- D. I,IIandIIIonly
Answer: D
NEW QUESTION 43
The design function which assigns probability of failures between components or subsystems is called
- A. Confidence.
- B. Significance
- C. Qualification.
- D. Apportionment.
Answer: D
NEW QUESTION 44
As a commonly used problem solving technique, which of the following would be the BEST application of a Pareto chart?
. To determine when to make proactive adjustments to a process.
. To differentiate between major and minor problem areas.
. To gather data and to design experimental controlled changes.
. To evaluate the results of other problem solving techniques upon the product or service.
- A. I,II,IIIandIV
- B. IIandIIIonly
- C. I andIIonly
- D. IIandIVonly
Answer: D
NEW QUESTION 45
An X-bar chart has shown control for a long time. You see that points for the last 50 samples are all very near the center line on the chart. In fact, they are all within one sigma of the center line. This probably indicates that
- A. The process standard deviation has decreased during the time the last 50 samples were taken.
- B. It is a desirable situation.
- C. It is an undesirable situation.
- D. The control charts are incorrectly computed.
Answer: A
NEW QUESTION 46
The maximum allowable percent defective for the process average is the
- A. AQL
- B. RQL
- C. AOQL
- D. LPTD
Answer: A
NEW QUESTION 47
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