(2025) Salesforce-Certified-Administrator Exam Dumps, Practice Test Questions BUNDLE PACK
Salesforce Administrator Certification Salesforce-Certified-Administrator Sample Questions Reliable
Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses across industries. As a Salesforce Administrator, you are responsible for ensuring the successful implementation and maintenance of the Salesforce platform in your organization. The Salesforce Certified Administrator certification is designed to test your knowledge and skills in administering and configuring Salesforce.
NEW QUESTION # 23
Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.
How should an administrator configure this requirement?
- A. Create a separate PriceBook for reseller partners.
- B. Build separate reseller partner products.
- C. Use a different Opportunity record type.
- D. Add a Partner_Discount_c field to the Opportunity
Answer: A
Explanation:
Explanation
A PriceBook is a feature that allows administrators to define different prices for the same products based on different criteria such as customer segment, region, channel, etc. For example, a PriceBook can provide reseller partners with discounted prices on the products they purchase compared to regular customers. A PriceBook consists of one or more PriceBook entries that specify the product ID, pricebook ID, list price, currency, and active status for each product-pricebook combination.
References:https://help.salesforce.com/s/articleView?id=sf.pricebook_overview.htm&type=5
NEW QUESTION # 24
Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.
How should an administrator accomplish the request?
- A. Create an approval process on the Campaign object.
- B. Create a workflow role to update the Event Date Field.
- C. Create a sharing rule so that other agents can view events.
- D. Create a campaign for agents to request event dates.
Answer: A
Explanation:
Explanation
To help agents fill in event details and request dates for open house events without double-booking them, the administrator should create an approval process on the Campaign object, which is used to manage marketing events in Salesforce. The approval process can define entry criteria based on campaign fields such as type or status, specify initial submission actions such as sending email alerts or updating fields, assign approvers who can review and approve event requests, and specify final approval actions such as creating tasks or updating fields. Creating a workflow rule, a sharing rule, or a campaign will not help agents request event dates or prevent double-booking. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5
NEW QUESTION # 25
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers
- A. Quick Action
- B. Outbound Message
- C. Approval Process
- D. Email Alert Action
Answer: B,C
NEW QUESTION # 26
The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.
What feature can be used to track this in Salesforce?
- A. Login History
- B. User Report
- C. Permission Set Groups
- D. Lightning Usage App
Answer: B
Explanation:
Explanation
To track assigned licenses and permission sets in Salesforce instead of using a spreadsheet, an administrator should use User Report type on Report object. User Report type allows creating reports that show information about users such as their profile, role, license type, active status, login history etc. It also allows adding fields related to permission sets such as Permission Set Assignments or Permission Set License Assignments. For example, an administrator can create a User Report that shows user name, profile name, user license name, permission set assignments count etc. Login History, Lightning Usage App, or Permission Set Groups are not features that can be used to track assigned licenses and permission sets in Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.reports_report_types_standard_user.htm&type=5
NEW QUESTION # 27
At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.
What should the administrator use to deliver this requirement?
- A. Flow Builder
- B. Formula field
- C. Approval Process
- D. Prebuild Macro.
Answer: A
Explanation:
Explanation
To automate applying discounts on opportunity products when an opportunity is won, the administrator should use Flow Builder, which is a tool that allows creating complex business processes with clicks. The administrator can create an autolaunched flow that runs when an opportunity is updated, checks if its stage is
"Closed Won", and updates its related opportunity products with discounts from a formula or variable.
Approval Process, Prebuilt Macro, and Formula Field are not able to update related records based on criteria.
References: https://help.salesforce.com/s/articleView?id=sf.flow_build_overview.htm&type=5
NEW QUESTION # 28
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
- A. Edit the picklist values for the Campaign Status in object Manager.
- B. Add the Campaign Member Statuses related list to the Page Layout.
- C. Mass modify the Campaign Member Statuses related list.
- D. Modify the picklist value on the Campaign Member Statuses related list
Answer: A,B
NEW QUESTION # 29
The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.
What could cause this issue?
- A. The flow is an inactive version
- B. The field type is unsupported by debugging.
- C. The available for output checkbox was unchecked.
- D. The available for input checkbox was unchecked.
Answer: B
NEW QUESTION # 30
Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.
How should the administrator configure this requirement?
- A. Create one record type with six Page Layouts.
- B. Create two record types, each with 3 page layouts.
- C. Create three record types, each with 2 page layouts.
- D. Create six record types, each with 1 page layout.
Answer: C
Explanation:
Explanation
A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts, etc., to different users based on their profile or role. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. In this case, since Universal Containers has three separate lines of business with specific fields for each line; and since sales team needs different fields than service team; the administrator should create three record types for each line of business; and create two page layouts for each record type - one for sales team and one for service team. References:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5
NEW QUESTION # 31
An administrator at Cloud Kicks has a flow in production that is supposed to create new records.
However, no new records are being created.
What could the issue be?
- A. The flow trigger is missing.
- B. The flow is inactive.
- C. The flow is read only.
- D. The flow URL is deactivated.
Answer: B
Explanation:
Explanation
A flow can be active or inactive depending on whether you want it to run or not. Aninactive flow cannot be run by users or processes until you activate it. If a flow in production is supposed to create new records but it is not doing so, it could be because the flow is inactive and needs to be activated.
References:https://help.salesforce.com/s/articleView?id=sf.flow_distribute_activate.htm&type=5
NEW QUESTION # 32
The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.
How should this be accomplished from the campaign keeping the associated campaign member history?
- A. Clone the lead and convert the cloned record to a contact.
- B. Delete the lead and create a new contact and opportunity.
- C. Convert the lead from the campaign member detail page.
- D. Add a contact from a campaign member detail page.
Answer: C
NEW QUESTION # 33
An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.
What should the administrator do to control Delete access?
- A. Edit the profile for the users to remove Delete access from the objects.
- B. Create a new role that prevents Delete permissions from rolling up to the users.
- C. Create a new permission set that has Delete access deselected for the objects.
- D. Use a muting permission set with a permission set group to mute selected permissions.
Answer: D
NEW QUESTION # 34
Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.
Which three password policies should an administrator configure?
Choose 3 answers
- A. Number of days until expiration
- B. Prohibited password values
- C. Maximum invalid login attempts
- D. Require use of Password Manager App
- E. Password complexity requirements
Answer: A,C,E
Explanation:
Explanation
Maximum invalid login attempts, password complexity requirements, and number of days until expiration are three password policies that an administrator can configure to encourage employees to choose secure and appropriate passwords for their Salesforce accounts. Maximum invalid login attempts determines how many times a user can enter an incorrect password before being locked out of Salesforce. Password complexity requirements determine how complex a user's password must be based on criteria such as length, case sensitivity, alphanumeric characters, etc. Number of days until expiration determines how often users must change their passwords. References:
https://help.salesforce.com/s/articleView?id=sf.security_password_policies.htm&type=5
NEW QUESTION # 35
Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.
What should an administrator configure to provide these insights?
- A. List Email Activities
- B. Campaign Hierarchy.
- C. Campaign Influence
- D. Map Custom Lead Fields
Answer: C
Explanation:
Explanation
Campaign influence is a feature that allows users to track how campaigns have influenced opportunities and measure the return on investment (ROI) of marketing efforts. Users can see which campaigns have influenced an opportunity on the related list and assign different attribution models to calculate the campaign influence.
References: https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5
NEW QUESTION # 36
AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.
What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?
- A. Ensure Account has a field that has the exact same name as the new Lead field.
- B. Write a Validation Rule to ensure the Account has a value in that field.
- C. Write a record-triggered flow to copy the custom field from Lead to Account.
- D. Ensure the Market Segment field on the Lead is mapped to right field on Account.
Answer: C
NEW QUESTION # 37
When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity.
Which two automation tools should an administrator use to accomplish this request?
Choose 2 answers
- A. WorkFlow Rule
- B. Process Builder
- C. Flow Builder
- D. Approval Process
Answer: B,C
Explanation:
Explanation
Flow Builder and Process Builder are two automation tools that should be used to accomplish this request.
Flow Builder can be used to create a flow that defines the logic and actions for creating a renewal opportunity, such as setting the stage, close date, and amount. Process Builder can be used to create a process that triggers the flow when an opportunity is closed won. References:
https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5
NEW QUESTION # 38
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