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NEW QUESTION 17
What relationship type is used to describe a relationship between a business capability and a business application?
- A. Provides: Provided by
- B. Used: Used by
- C. Runs on: Runs
- D. Depends on: Used by
Answer: A
NEW QUESTION 18
What is the overall score range that a business application could have?
- A. 1 through 100
- B. 1 through 1000
- C. 1 through 10000
- D. 1 through 10
Answer: D
NEW QUESTION 19
Why would enterprise architects be interested in APM outcomes? (Choose two.)
- A. View business capabilities supported by applications
- B. Understand the landscape of technology standards and lifecycle plans
- C. Understand what software licenses need to be reclaimed
- D. Understand incident counts by application
Answer: A,B
NEW QUESTION 20
During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts, set-up application classification attributes and assessment indicators. Which role should be assigned to Kelly?
- A. sn_apm.apm_user
- B. business_planner
- C. sn_apm.apm_analyst
- D. sn_apm.apm_admin
Answer: D
NEW QUESTION 21
What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)
- A. Service Portfolio
- B. Technology Portfolio
- C. Application Portfolio
- D. Business Portfolio
- E. Information Portfolio
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Answer: B,C,D,E
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/concept/application-portfolio-management-home.html
NEW QUESTION 22
APM interfaces with Software Asset Management to pull this application data: (Choose three.)
- A. Vendor Procurement
- B. Lifecycle Data
- C. Hardware Asset Lifecycle
- D. Software Model Data
- E. Product Classification
Answer: B,C,E
NEW QUESTION 23
What is the name of the basic plugin for the APM application?
- A. Business Planner
- B. Financial Management for APM
- C. Application Portfolio Management - ATF Tests
- D. Application Portfolio Management
Answer: D
NEW QUESTION 24
When a business application request is approved, a record is created in the business application table. What is the state of the business application at this point?
- A. Implementing
- B. In Production
- C. Retired
- D. Pilot
Answer: A
Explanation:
Section: (none)
Explanation
NEW QUESTION 25
What is the guiding framework that a project team should use when designing the APM architecture?
- A. Information Technology Infrastructure Library (ITIL)
- B. Project Management Professional (PMP)
- C. Common Services Data Model (CSDM)
- D. Design Implementation Outcomes (DIO)
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Answer: C
Explanation:
ServiceNow's Common Services Data Model (CSDM) is the guiding framework that the project team should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a key connection point between business applications and other entities in ServiceNow platform.
NEW QUESTION 26
APM combines with several ServiceNow technologies to provide a comprehensive view of your customer's application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)
- A. Identify your customer's applications' underlying technologies.
- B. Produce a horizontal picture of a customer's business applications.
- C. Create an application inventory.
- D. Identify your customer's application services.
Answer: A,D
NEW QUESTION 27
What links the application service to the underlying technologies?
- A. Application Category
- B. Application Management Model
- C. Application Service Software Model
- D. Inventory Management
Answer: A
NEW QUESTION 28
If a customer asks you how ServiceNow's ServiceMapping application works in order to support APM, how would you explain it?
- A. Identifies all hardware and software CI's and other dependencies that support that service.
- B. Drills down to provide application services, vulnerabilities and risks.
- C. Provides software entitlements through a top-down approach.
- D. Creates an API to manage seamless application services.
Answer: C
NEW QUESTION 29
What information does Hardware Asset Management provide to support decisions about business applications and application services?
- A. Application Capability
- B. Hardware Lifecycle
- C. Business Capability
- D. Software Lifecycle
Answer: D
NEW QUESTION 30
Which of the following fields represents the granular licensable version of the software and is used to calculate the technology risk?
- A. Lifecycle Full Version
- B. Lifecycle Release
- C. Ignore Technical Risk
- D. Lifecyle Model
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/task/associate-business-service-to-software-model.html
NEW QUESTION 31
What key components of ServiceNow does APM leverage? (Choose three.)
- A. Service Catalog
- B. Service Mapping
- C. Discovery
- D. Application Services
- E. HR
Answer: A,C,D
NEW QUESTION 32
Which of the following fields represents the granular licensable version of the software and is used to calculate the technology risk?
- A. Lifecycle Full Version
- B. Lifecycle Release
- C. Ignore Technical Risk
- D. Lifecyle Model
Answer: A
NEW QUESTION 33
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