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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Planning & Strategic Management | 20% | - Foundations of Planning
|
| Controlling & Quality Management | 20% | - Control Process
|
| Leading & Motivation | 25% | - Leadership Theories & Styles
|
| Organizing & Organizational Structure | 20% | - Organizational Design
|
| Ethics, Social Responsibility & Change Management | 15% | - Managing Change & Innovation
|
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
An executive arrived in a country and was instructed to take the "lift" to the second floor. The executive did not understand the meaning of "lift." Which type of cross-cultural communication barrier is this? Choose 1 answer
- A. Barrier caused by semantics
- B. Barrier caused by tone differences
- C. Barrier caused by relativism
- D. Barrier caused by differences among perceptions
Correct Answer: A π³οΈ
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
A manager must choose between two qualified candidates for a promotion and must consider equal employment opportunity law. Which characteristics may the manager use to make the decision? Choose 1 answer
- A. Age
- B. Disability status
- C. Religion
- D. Fitness level
Correct Answer: D π³οΈ
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer
- A. Motivation to excel
- B. Opportunity tolerance
- C. Employeeempowerment
- D. Laissez-faire
Correct Answer: A π³οΈ
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
What is a feature ofa bureaucracy (vertical) organization? Choose 1 answer
- A. Employees focus primarily on collaborating across departments and with frequent meetings.
- B. Decision making is decentralized so a considerable amount of information is communicated informally.
- C. Formal position authority is generally the primary means of running the organization.
- D. Employees must answer to two or more bosses and prioritize demands across departments.
Correct Answer: C π³οΈ
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer
- A. Customer connection society
- B. Customer association organization
- C. Customer relationship management
- D. Customer liaison policy
Correct Answer: C π³οΈ
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
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