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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

Question 1

A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?

A. Interpersonal skills
B. Intellectual coherence
C. Propensity for social loafing
D. Authoritarian personality

Question 2

What is one of the six primary characteristics that define an organization's culture?

A. Aggressiveness
B. Political orientation
C. Team orientation
D. Competitor benchmarking

Question 3

A is ambitious and cheerful at work. Which type of values are these?

A. Intermediate values
B. Terminal values
C. Instrumental values
D. Determinate values

Question 4

After physiological desires such as hunger, thirst, and shelter are met, the next level of desires becomes the basis for motivation. This is an example of which theory?

A. Bigelow's three factor theory
B. X and Y hierarchy
C. Maslow's hierarchy of needs
D. Two factor theory

Question 5

How can an organization transmit its culture to its employees?

A. By requiring employees to memorize the mission statement
B. By studying employee gripes and complaints
C. By creating and repeating ritualistic activities
D. By influencing the balance of cultural backgrounds of employees

Solutions: