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SAP C_C4HFSM_91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

Question 1

You want to create a new smart form. Which fields can you define? Choose the correct answer.

A. Description, Revision, Type, Tag
B. Name, Description, Revision, Type
C. Description, Category, Revision, Tag
D. Name, Description, Category, Labels

Question 2

What is the "workflow step" feature (mad( all correct options)? Choose Two correct answers.

A. With this feature the dispatcher will see in the planning board in which step the technician currently is
B. With this feature. the technician only needs to set the service workflow step that he is currently at (e.g. travelling. working, break) and the app will automatically send GPS-location and time-stamps to the cloud
C. This feature does not help with automatic time recording

Question 3

Your customer wants that field technicians can record time on their mobile with just one button-click.
What feature has to be activated and configured in Core systems Field Service in order to satisfy your customer? Choose the correct answer.

A. Workflow Steps Feature
B. Activity Feedback Feature
C. GPS tracking Feature
D. Check in Feature
E. Checkout Feature

Question 4

SAP FSM uses full-text search / elastic search in its web applications views and filters. Determine whether this statement is True or False.

A. True
B. False

Question 5

Which answers are correct in regards to work shifts? Choose Three correct answers.

A. Work shifts are defined at the company level and apply to all technicians Atfi CI.
B. I can define a work shift pattern for a group of people
C. Each technician can have only one work me pattern
D. Work shifts are visible in the workforce management planning board
E. Only internal employees can have work shifts

Solutions: