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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Requirements and Alignment | - Aligning Solutions to Customer Needs - Gathering Customer Storage Use Cases |
| IBM Enterprise Storage Product Knowledge | - IBM Flash and Hybrid Storage Solutions - IBM SAN Volume Controller - Software-Defined Storage Concepts - IBM Spectrum Storage Suite |
| Sales Skills and Solution Positioning | - Feature/Benefit Articulation - Consultative Selling Approach - Competitive Differentiation - TCO/ROI Fundamentals |
IBM Enterprise Storage Sales V4 Sample Questions:
1. A SONAS customer is looking for a solution to manage active and inactive data based on policies for different tiers.
What should the IBM sales specialist suggest?
A) IBM Spectrum Control
B) DB2 Content Manager
C) Active Cloud Engine
D) IBM Spectrum Virtualize
2. A business partner uses the IBM TCOnow! tool to produce a Total Cost of Ownership (TCO) report for a customer.
Which statement is true regarding a business partner accessing the IBM TCOnow! tool?
A) The tool must be purchased through CIOview.
B) The tool is available to download for free from IBM.
C) The tool has only limited content for business partners while the full tool is available to IBM employees.
D) The tool can only be run via a web browser on the Partner World site.
3. A sales person is presenting IBM Spectrum Scale to a prospect. The prospect has never heard of IBM Spectrum Scale and raises the concern that this is a new product.
Which two responses can a sales person use to alleviate the prospect's concern? (Choose two.)
A) IBM has been a leader in storage virtualization for more than 12 years.
B) IBM Spectrum Scale is inexpensive using only non-intelligent SAS disk arrays configured in a highly redundant manner.
C) IBM is ranked number 1 by IDC from the 2ndquarter of 2014 for Software Defined Storage.
D) IBM Spectrum Scale has been used for many years for high-performance computing environments.
E) IBM Spectrum Scale is a fixed configuration optimized for the customer's environment.
4. In the event of logical corruption, a customer wishes to have application-aware backups of an Oracle database that could be quickly restored.
Which solution should be recommended?
A) XIV Snapshot for VAAI integration
B) Tivoli Storage FlashCopy Manager for backups and restores
C) DS8870 Global Mirror for incremental point in time copies
D) IBM Spectrum Control for Oracle Integration Feature
5. Which type of tape should an IBM sales specialist recommend to an enterprise customer?
A) DLT
B) 3480
C) LTO
D) SLC
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C,D | Question # 4 Answer: B | Question # 5 Answer: C |






