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SAP Certified - SAP Field Service Management Sample Questions:
1. Which of the following features are part of company configuration?
There are four correct answers.
A) Service workflows
B) Company settings
C) Custom translations
D) Admin policy groups
E) Screen configuration
F) Password policy
2. Which aspects are included in the core components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
A) Expert guidance
B) Customer loyalty programs
C) Best marketing practices
D) Standardized framework
E) Integrated toolchain
3. Which of the following are ways that reports can be generated in SAP Field Service Management?
There are four correct answers.
A) Manually on the FSM web interface
B) Automatically by a business rule
C) Automatically by using an API call
D) Manually on a mobile device
4. Which of the following is not a crowd role?
Choose the correct answer.
A) Service Customer
B) Crowd Owner
C) Partner Admin/Manager
D) Partner Technician
5. The Service Workflow guides a dispatcher in the process from creating to dispatching and closing service orders.
Choose the correct answer.
A) True
B) False
Solutions:
| Question # 1 Answer: A,B,C,E | Question # 2 Answer: A,D,E | Question # 3 Answer: A,B,C,D | Question # 4 Answer: A | Question # 5 Answer: B |






