Salesforce Certified Sales Cloud Administration ADM-251 Exam
Salesforce Certified Sales Cloud Administration ADM-251 Exam is related to Salesforce Certified Sales Cloud Administration Certification. This exam validates the Candidate ability to design, implements a scalable and maintainable Sales Cloud solutions that fulfill the customer business requirements and contribute to long-term customer success. Sales Rep/Manager, Beginning Administrator, and Experienced Administrators usually hold or pursue this certification and you can expect the same job role after completion of this certification.
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ADM-251 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce ADM-251 exam dumps will include the following topics:
- Marketing and Leads 7%
- Integration and Data Management 8%
- Sales Cloud Solution Design 25%
- Account and Contact Management 12%
- Implementation Strategies 6%
- Sales Productivity 12%
- Opportunity Management 15%
- Communities and Site Management 5%
- Industry Knowledge 5%
- Sales Cloud Analytics 5%
Salesforce ADM-251 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Cloud Analytics | 5% | - Custom report creation - Sales metrics and KPIs - Standard reports and dashboards |
| Topic 2: Opportunity Management | 15% | - Products, price books, and schedules - Forecasting and sales processes - Opportunity lifecycle and stages |
| Topic 3: Industry Knowledge | 5% | - CRM industry standards - Sales process best practices |
| Topic 4: Marketing and Leads | 7% | - Lead assignment and routing rules - Lead lifecycle and conversion - Campaign and lead tracking |
| Topic 5: Communities and Site Management | 5% | - External user access and sharing - Partner community setup |
| Topic 6: Sales Productivity | 12% | - Sales path and guidance - Lightning Sales tools and automation - Activity management and calendar |
| Topic 7: Implementation Strategies | 6% | - Change management and testing - Post-implementation support - Deployment best practices |
| Topic 8: Integration and Data Management | 8% | - Data validation and quality rules - Data import/export and deduplication - Basic integration considerations |
| Topic 9: Account and Contact Management | 12% | - Data segmentation and visibility - Account hierarchy and relationship types - Contact roles and related records |
| Topic 10: Sales Cloud Solution Design | 25% | - Security and access model design - Design scalable Sales Cloud architecture - Map business requirements to Salesforce features |
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