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Skills measured
- Manage messages (35-40%)
- Manage contacts and groups (10-15%)
- Manage schedules (35-40%)
- Manage the Outlook environment for productivity (20-25%)
Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage Messages | - Use search and categorize emails - Organize and manage messages - Apply rules and filters - Compose and send email messages |
| Topic 2: Manage Contacts and Tasks | - Track task progress and updates - Create and assign tasks - Create and manage contacts |
| Topic 3: Manage Schedules | - Schedule meetings and invites - Configure reminders and recurrence - Create and manage calendar appointments |
| Topic 4: Manage Outlook Environment | - Configure mail accounts and profiles - Navigate Outlook interface efficiently - Customize Outlook settings and options |
| Topic 5: Manage Outlook Data and Settings | - Use backup and export features - Manage folders and mailbox structure - Configure data files and archiving |
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