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Topics Tested in 76940X Test
You can be successful in passing in 76940X exam on the first try if you manage to develop the following set of skills:
- Following the general tasks related to troubleshooting and describing the Quick Fix tasks as well as identifying any configuration which is unsupported in VMware.
- Keeping track of the latest updates related to the Server and Storage products for ensuring the highest level of maintenance and identifying the most beneficial procedures for this purpose;
- Explaining the usage methodology and the appropriate support tools that will help in troubleshooting OEM components;
- Describing the components that are part of the ASP 4200 product as well as identifying the main differences between Full Avaya Support and Co-delivery installation;
Conclusion
You can be successful in the Avaya 76940X exam if you use diverse training methods and try to understand what’s expected from your side. This means that you should start with checking the exam syllabus and make a thorough self-evaluation to understand what your knowledge level is. Also, you should use the vendor’s official training opportunities and gain solid experience and understanding of the topics tested in the official exam.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22432
Avaya 76940X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting & Support Tools | 25% | - Using PSN, KT documents and Avaya support ticketing system - OEM component interfaces and management - General platform troubleshooting methodology |
| Platform Architecture & Components | 20% | - ASP 4200 product components - Co-delivery vs Full Avaya Support installation |
| Security & Operational Best Practices | 10% | - Platform security fundamentals - System monitoring and health checks |
| Virtualization & Infrastructure | 20% | - VMware ESXi and vCenter upgrade procedures - Supported and unsupported VMware configurations |
| System Updates & Maintenance | 25% | - Preventive maintenance procedures - Server, storage, PDU and switch firmware updates - Backup and restore of platform solutions |






