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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. Which account is a member of the SysAdmin role in SQL, and can perform all required activities related to database installation and first-time configuration in Avaya Workforce Engagement?

A) DMSA
B) Maintenance account
C) MSA
D) Local account

2. The installer will be starting the administration in the Avaya Workforce Engagement. What is the first step in the administration workflow?

A) Create users
B) Create roles
C) Create Organizations and groups
D) Manage entities withassignmentmanager

3. During the upgrade to Avaya Workforce Engagement R20.X the thechnician is exporting the configuration of Data Center Zone to an xml file. What information is included in this XML file?

A) Servers role
B) Enterprise Settings
C) Site servers
D) Security settings

4. Which three Avaya Workforce Engagement maintenance tasks should be completed in a daily or weekly basis? (choose three).

A) Check data fragmentation
B) Confirm Services are running
C) Consider loading trends.
D) Check active alarms
E) Perform Database backups

5. A technician has installed Screen Capture on an employee Workstation and reads to verify if Screen Capture is running. The technician checks Task Manager Which two processes must be running to ensure that communication with the recorder is enabled for capturing the screen? (Choose two)

A) ScreenCapture.exe
B) Wcapwlistener.exe
C) ScreenRecorder.exe
D) WCapW32.exe

Solutions: