SAP C_C4H510_04 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Personalization and Extensibility < 8% | Identify how to use personalization and extensibility, including mashups and custom business objects. |
| User Management 8% - 12% | Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. |
| Data Management 8% - 12% | Use data migration templates, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration. |
| Reporting < 8% | Leverage MS Excel with SAP Cloud for Customer reports, and identify different components of custom reports and interactive dashboards. |
| Communication Channel and Knowledge Base 8% - 12% | Communication channels for Service Tickets. Knowledge Base in SAP Service Cloud. |
| Service Objects > 12% | Explain Registered Products & their usage in Service Tickets. Explain Installed Base & its usage in Service Tickets. Explain Warranty Management & its usage in Service Tickets. |
| Contracts and Case Management < 8% | Explain Contracts & Case Management in Service Tickets. |
| Maintenance Plan < 8% | Explain Maintenance Plan & its usage in Service Tickets |
| Service Elements and Notification 8% - 12% | Setup Service Levels, Categories and define Work Distribution rules for Service Process. Set up a notification process and configure conditions and actions for workflows. |
| Service Business Process 8% - 12% | Identify the different Service Processes and their capabilities. Explain Time Recording and Fulfillment in Service Tickets. |
| Basic Setup Settings 8% - 12% | Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations. Identify fine-tuning timeline and dependencies in the context of the overall project plan, and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements. |
SAP Service Cloud Certification Exam Details:
| Exam Code | C_C4H510_04 |
| Sample Questions | SAP Service Cloud Certification Sample Questions |
| Passing Score | C_C4H510_04 - 63% |
| Reference Books | C4H440, C4H510 |
| Number of Questions | 80 |
| Exam Name | SAP Certified Application Associate - SAP Service Cloud 2011 |
| Level | Associate |
| Exam Price | $550 (USD) |
| Duration | 180 mins |
| Schedule Exam | SAP Training |
Since our SAP C_C4H510_04 exam review materials are accurate and valid our service is also very good. We are 7*24 online service. When you want to ask any questions or share with us your C_C4H510_04 passing score you will reply you in 3 hours. We have one-year service warranty that we will send you the latest C_C4H510_04 exam review materials if you want or other service. If you pass C_C4H510_04 with a good mark and want to purchase other SAP exams review materials we will give you discount. Or if you stands for your company and want to long-term cooperate with us we welcome and give you 50%+ discount from the second year.
Our IT system department staff checks the updates every day. Once the C_C4H510_04 exam review materials are updated we will notice our customers ASAP. We make sure that all C_C4H510_04 exam review materials we sell out are accurate, C_C4H510_04 valid and latest. As for the payment we advise people using the Credit Card which is a widely used in international online payments and the safer, faster way to send money, receive money or set up a merchant account for both buyers and sellers. If you have any query about the payment we are pleased to solve for you. (C_C4H510_04 pass review - SAP Certified Application Associate - SAP Service Cloud 2011)
We assure you 100% pass for sure. If you fail the C_C4H510_04 exam you can send us your unqualified score we will full refund to you or you can choose to change other subject exam too. We aim to "Customer First, Service Foremost", that's why we can become the PassReview in this area.
Instant Download C_C4H510_04 Exam Braindumps: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)
SAP C_C4H510_04 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Extensibility | - APIs and communication arrangements - Integration with SAP ERP and SAP S/4HANA - UI adaptation and extensibility tools |
| Master Data Management | - Product and service data - Data replication and integration basics - Account and contact management |
| SAP Service Cloud Overview | - Key features and capabilities - Architecture and positioning within SAP Customer Experience suite |
| System Configuration | - Business roles and work centers - Organizational structure setup - Basic system settings and adaptation |
| Service Processes | - Ticket handling and service requests - Case management lifecycle - Escalation and SLA management |
| Analytics and Reporting | - Dashboards and KPIs - Standard reporting tools |
Queena 
Elsa 
Beacher 
Elva 
Joyce 
Orville 
Merlin 
Abigail 
Winni 
Charlotte 
Ogden 
Eric 
Michell 
Suzanne 
Jack 
Lyle 
Bennett 
Dorothy 
Boris 
Paddy 
