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Simens STI-884 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SMB Market & Customer Requirements | 25% | - Decision-making process in SMB organizations - Business and communication needs of SMB customers - Characteristics of SMB segment |
| SMB Sales Process & Opportunity Qualification | 25% | - Identifying sales opportunities - Qualifying customer requirements and budget - Value-based selling approach |
| Siemens SMB Solutions Portfolio | 30% | - Solution positioning and benefits for SMB - UC applications and collaboration tools - OpenScape Office and OpenScape Voice overview |
| Proposal, Pricing & Closing | 20% | - Negotiation and closing techniques - Creating SMB-focused proposals - Pricing models and licensing options |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
Which best describes Siemens' model for migration to Unified Communications?
- A. OpenPath
- B. Open Service Delivery
- C. LifeWorks
- D. HiPath 3000
Correct Answer: A 🗳️
What benefits does VoIP provides to users? (Choose two)
- A. Receiving voice mail and fax directly in the Outlook mailbox.
- B. Setting up Outlook to call a contact at a specific time.
- C. Dialing a contact directly from Outlook.
- D. Recording voice and sending it as an e-mail attachment.
Correct Answer: A,C 🗳️
Which Siemens communications system combines OpenScape Office, Comscendo Voice and IP gateways in a single communications server?
- A. OpenStage
- B. HiPath OpenOffice
- C. HiPath 3000
- D. HiPath OpenStage
Correct Answer: B 🗳️
Which best describes the OpenPath model?
- A. How to maximize the lifetime values of solutions and services that you provide to your customers.
- B. How your customers can move their communications environment from where it is today to where they need it to be.
- C. How Siemens' solutions can affect the operating costs and sales of your customers.
- D. How to decide which products fit your customers' profile.
Correct Answer: B 🗳️
Which best describes the IT-based communications principle of Open Communications?
- A. IT-based open Communications can be implemented in various forms such as Managed and Hosted Services.
- B. IT-based open Communications uses the latest technology to provide innovative business continuity services to your customer.
- C. IT-based open Communications enables integration of mobile communications and location independence across networks.
- D. IT-based open Communications means a strong commitment to SIP and LINUX, a clear focus on IT-oriented deployments.
Correct Answer: D 🗳️
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