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Pegasystems PEGACSSA72V1 Exam Syllabus Topics:

Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. In which of the following situations would you configure global resource settings?

A) Two SOAP connectors execute in parallel to improve performance.
B) The thresholds for a SLA are set to hours instead of days on a testing environment.
C) A SAP connector returns simulated data in the development environment.
D) The credentials for a REST service differ between development and production environments.

2. You are configuring a drop-down list with a page list property. When the user selects an item in the list, you want to retrieve data associated with the selected item and add the data to the case.
How do you configure the data access for the page list property?

A) Select the Refer to a data page option so the selected information can be retrieved using a data page lookup.
B) Select the Manual option so the user can add selected data to the page-type property through the UI.
C) Select the Copy data from a data page option so the selected information can be retrieved using a data page lookup.
D) Select the Allow use as reference property in activities option so the selected information can be retrieved using an activity.

3. Users create Insurance Coverage Requests cases to authorize insurance payments. Users enter information that includes the name of the patient, the date of the procedure, and the type of procedure. After entering the information, users submit the request for a review of the patient's insurance policy. Because multiple users enter requests, duplicate requests can occur. A request is considered a duplicate if the patient name, procedure type, and procedure date match an existing request. You have been given two requirements:
*Ensure that users can identify duplicate requests.
*If a case is a duplicate, it is not written to the database. Otherwise, write the case to the database.
Which two options configure the application so that users can identify duplicate requests? (Choose Two)

A) Add a duplicate search step to the case lifecycle design.
B) Configure a duplicate search decision table and add it to a Decision shape.
C) Configure weighted conditions.
D) Configure a Validate rule to validate matching cases.

4. In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose Two)

A) Add a Persist Case shape after the first step.
B) Configure the starting flow to instantiate the case type as a temporary case.
C) Apply a when condition to the first step to persist only cases requiring updates.
D) Configure the first step to instantiate the case type as a temporary case.

5. You want operators in two separate units to be able to perform work routed to either unit. Which configuration supports this requirement?

A) On the work group record, associate the operators with the work group.
B) On each unit record, associate both operators with each unit.
C) On each operator's record, associate the operator with both units.
D) On each operator's record, associate the operator with the same work group.

Solutions: