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Scrum Professional Agile Leadership - Evidence Based Management (PAL-EBM) Sample Questions:

1. Product 1 creates profits of £1 million currently. Product 2 creates profits of £2 million currently. Which product creates more value for customers?
Response:

A) Product 2
B) Product 1
C) We do not have enough information to know

2. Which of the following will provide you with insight into the potential unrealized value of your product?
Response:

A) Analyzing competitive products.
B) Surveys focusing on customer satisfaction.
C) Measures of customer feature usage.
D) All of the above.
E) Requests for new features filed by customers.

3. Your organization uses NPS (Net Promoter Score) measures to understand your customers' satisfaction levels. Your team had invested a lot of time and effort creating and delivering a release that included many new product features. After a few months, you see that the NPS score did not improve.
What other measures can help you to better understand this outcome?
(choose the best two answers)
Response:

A) Feature Usage Index
B) Lead Time
C) Market Share
D) Installed Version
E) Release Frequency

4. Your company is considering investing in a large agile transformation. What should you measure to know if your initiative is successful?
(choose the best answer)
Response:

A) The number of on-time, on-budget, and on-scope projects.
B) All of the above.
C) The number of teams doing Scrum.
D) Customer outcomes.
E) Average team velocity.

5. A product improvement experiment is more effective when you know the following:
Response:

A) All of the above.
B) The customer satisfaction gap that the experiment is targeting.
C) How success will be measured.
D) What will be done to reduce the customer satisfaction gap that the experiment is targeting.
E) The experiment,s target audience.

Solutions: