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Microsoft MB3-465 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Field Service Setup and Configuration | - Service setup parameters and system configuration - Service call management setup |
| Inventory and Parts Management | - Spare parts tracking and usage - Inventory integration with service orders |
| Billing and Service Charges | - Service pricing and labor charges - Invoice generation for service activities |
| Reporting and Analysis | - Service performance reporting - Operational analysis and metrics |
| Service Operations Management | - Scheduling and dispatching resources - Service order processing and lifecycle |
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