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Microsoft MB2-866 Exam Syllabus Topics:

Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. You use Microsoft Dynamics CRM Online 2011. You have a custom entity that tracks conferences that contacts attend. For each conference that a contact attends, you need to track the contact s attendance dates, hotel, and product interest. What should you do?

A) Create a manual many-to-many (N:N) relationship. Add the required fields to the contact entity.
B) Create a native many-to-many (N:N) relationship. Add the required fields to the intersect entity.
C) Create a manual many-to-many (N:N) relationship. Add the required fields to the conference entity.
D) Create a native many-to-many (N:N) relationship. Add the required fields to the conference entity.
E) Create a manual many-to-many (N:N) relationship. Add the required fields to the intersect entity.

2. You are adding a sales team member to a Microsoft Dynamics CRM 2011 organization. You need to assign the Salesperson security role to the new user. What are possible ways to achieve this goal? (Choose all that apply.)

A) Assign the Salesperson role to the user upon creation.
B) Assign the user to a business unit that has the Salesperson role assigned.
C) Assign the user to a team that has the Salesperson role assigned.
D) Assign the user to the Salesperson team queue.

3. In Microsoft Dynamics CRM 2011, how many sort columns can you configure for a view?

A) no more than two
B) only one
C) no more than three
D) no more than four

4. The Microsoft Dynamics CRM 2011 Account entity has multiple main forms. Which of the following determines which main form is shown to a specific user?(Choose all that apply.)

A) the user s security role is assigned to the form
B) the user is a member of a team that has the role that is assigned to the form
C) another user has shared the form
D) the user is assigned to the form directly
E) the form is enabled for fallback

5. Which of the following are features of the Microsoft Dynamics CRM 2011 platform? (Choose all that apply.)

A) controlling access to objects through security
B) controlling access to the database through the data access layer
C) raising events for workflow processes
D) enforcing the population of required custom fields on a record

Solutions: