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CompTIA JK0-U31 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software & Operating Systems | 20% | - Software installation and updates - File management and system utilities - Operating system concepts |
| Topic 2: Hardware | 20% | - Storage and power systems - PC components and peripherals - Mobile devices and hardware interfaces |
| Topic 3: Maintenance & Troubleshooting | 15% | - Basic hardware and software troubleshooting - Preventive maintenance procedures - Green IT and sustainability practices |
| Topic 4: Security | 20% | - Authentication and access control - Security threats and vulnerabilities - Antivirus, firewall and data protection |
| Topic 5: Operational Procedures | 5% | - Safety and environmental guidelines - Documentation and communication |
| Topic 6: Networking & Internet | 20% | - Network types and components - IP addressing and protocols - Internet connectivity and cloud concepts |
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