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Infosys DRETREPOSIC2206 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Workforce & Store Management | - Store Workforce Activities
|
| Inventory and Stock Management | - Inventory Control Processes
|
| Retail Store Operations | - Sales and Performance Metrics
|
| Customer & Store Experience | - Customer Service Principles
|
Infosys AS-DRETREPOSIC2206-RETL Store Management Mod Sample Questions:
1. Touch points in a store refers to
A) Areas where customers interact with store employees and systems
B) The store scheduling process
C) Areas where employees can be briefed by the manager
D) The store godown where stock movement is recorded
2. Store Management is about managing
A) Resources, infrastructure and sales & services
B) None of the above
C) Sales and services
D) Infrastructure and resources
3. Following is/are the example/s of customer information related performance indicators
A) Average Price
B) None of them
C) Both a & b
D) Items per bill
4. Correct scheduling of sales associates is required in order to:
A) Avoid mismatch between number of associates and shifts
B) Avoid unfilled labor demand
C) All of the above
D) Avoid associate attrition
5. Price Tagging is done at the
(1)
Vendor location
(2)
DC
(3)
Store
(4)
Stock keeping area
A) (2 & 3) only
B) (1, 2, & 4) only
C) (1) Only
D) (1, 2, & 3) only
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |






