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SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:

1. You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
Please choose the correct answer.

A) Sales team
B) Influencermap
C) Buying center
D) Parties involved

2. Based on which opportunity attributes can you create a sales forecast? There are 2 correct answers to this question.

A) Weighted Revenue
B) Negotiated Value
C) Total Contract Value
D) Expected Revenue

3. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer? Please choose the correct answer.

A) You create the contact for the first account and add the same contact to the second account.
B) You merge both accounts and create the contact record for that account.
C) You create the contact master record only and add it to the account hierarchy.
D) You create different contacts for each account.

4. How does the integration of SAP Ham with SAP C4C benefit service agents? There are 2 correct answers to this question.

A) They can view Knowledge base group updates in the Feed pane
B) They can attach Knowledge base articles to tickets
C) They can edit Knowledge base articles in the agent workspace
D) They can create a ticket directly from SAP Jam

5. Based on which organizational elements can you define sales area information in the product master? There are 2 correct answers to this question.

A) Territory
B) Distribution Channel
C) Sales
D) Sales unit

Solutions: