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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Usability Evaluation Methods | - Usability testing approaches (moderated/unmoderated) - User observation and feedback methods - Heuristic evaluation - Cognitive walkthrough |
| Analysis and Reporting | - Defect reporting and UX reporting - Interpreting usability findings - Usability metrics (effectiveness, efficiency, satisfaction) |
| Fundamentals of Usability | - Human factors in software usage - Usability concepts and definitions - User experience (UX) principles |
| Usability in Software Development Lifecycle | - Usability considerations in design and implementation - Integration of usability in requirements |
| Planning and Designing Usability Tests | - Test scenarios and task design - Test participants and user profiles - Test objectives and scope definition |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
What location is NOT suitable for conducting a usability test?
- A. A room at the place where the test participant lives or works.
- B. A room where no action of the user can be seen or recorded by any means.
- C. A public place, such as a cafe.
- D. Two office rooms that are connected by a video link.
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You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI
- A. i is true, ii & iii are false
- B. i & ii are true, iii is false
- C. ii & iii are true, i is false
- D. i, ii and iii are true
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Which of the following statements about usability testing is true?
- A. A usability test consists of one usability test session
- B. Before the usability test sessions, a pilot usability test session can be conducted
- C. The conditions under which a usability test is done are irrelevant
- D. The preparation of a usability test is optional
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Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions
- A. i, ii & v are true, iii & iv are false
- B. ii, iv & v are true, i & iii are false
- C. iii, iv & v are true, i & ii are false
- D. ii & iv are true, i, iii & v are false
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