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GAQM CCMP-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Organizational Change Management | - Purpose, Preparation and Definition - Risk Management and Evaluation - Introduction to Key Success Factors - Human Resources and Analysis |
| Topic 2: Change Management | - Planning and Change Management - Defined Governance and Change Management - Informed Stakeholders and Change Management - Committed Leadership and Change Management - Aligned Workforce and Change Management |
| Topic 3: Process Management & Tools | - Tools for Individual Change Management - Tools for Team Change Management - Tools for Large-Scale System Change |
| Topic 4: Communication, Accountability and Innovation | - Accountable Culture - Communication Systems - Systems Thinking - Innovative Culture |
| Topic 5: Leadership and Management | - Involved Middle Management - Trusting Followers - Organizational Capacity for Change - Capable Champions - Trustworthy Leadership |
| Topic 6: Organizational Change Management - Part 2 | - Selection Processes and Staff Support - Training and Skills Analysis - Consultation, Stability and Analysis |
