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Apple OS X Yosemite Troubleshooting Sample Questions:

1. Angel is working on a research paper in Pages in OS X Yosemite. She saved her document to iCIoud Drive while working on her Mac. If Angel wants to continue working on her research paper on her iPad, which of the following conditions have to be met? SELECT THREE.

A) The same iCIoud account must be signed in to both devices.
B) Bluetooth must be turned on.
C) The iPad needs iOS 8 or later.
D) Push notifications for Pages must be enabled on the iPad.
E) Push notifications for iCIoud must be enabled on the Mac.
F) Pages must be installed and up to date on the iPad.
G) Both the Mac and the iPad need to be on the same Wi-Fi network.

2. How do you change permissions of a specific folder?

A) In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.
B) In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.
C) Control-click the folder and then click Change Permissions.
D) Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.

3. Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?

A) System Information
B) Apple Hardware Test
C) Apple Diagnostics
D) Activity Monitor

4. Samuel is attempting to restore his MacBook Air (Mid 2013) from his Time Machine backup using the OS X Recovery system. Although he has restored individual files from the Time Machine backup in the past, he is not given the option to Restore from Time Machine while in Recovery. Which of the following questions might help you isolate the issue for Samuel?

A) "In your Time Machine setup, did you exclude any system files?"
B) "Have you seen the little spinning clock in the menu move?"
C) "How many times did Time Machine complete an incremental backup of the files?"
D) "When was the last time you used Time Machine to back up your files?"

5. There is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. What is the name of this startup method?

A) Restore
B) Disk Utility
C) Console
D) Safe Mode

Solutions: