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Nortel 920-431 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Communication Server 1000 Architecture | - Release 5.0 platform overview and features - System architecture and core components |
| Topic 2: Installation and Deployment | - Initial system installation procedures - Configuration and provisioning of CS1000 services |
| Topic 3: Network Integration and Interoperability | - VoIP integration and signaling protocols - Integration with enterprise telephony systems |
| Topic 4: Maintenance and Operations | - Software upgrades and patch management - System monitoring and performance management |
| Topic 5: System Troubleshooting | - Common installation and runtime issues - Fault detection and diagnostics |
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