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Cisco 642-467 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement Cisco Unity Connection | 35% | - Describe architecture and deployment models - Integrate with Cisco Unified Communications Manager - Implement high availability and networking - Configure system settings, users, and mailboxes - Configure call management and routing |
| Topic 2: Implement Cisco Unity Express | 25% | - Set up auto-attendant and call routing - Integrate with CUCM and CME - Configure users, groups, and mailboxes - Implement VPIM networking - Describe architecture and deployment options |
| Topic 3: Implement Cisco Unified IM and Presence | 30% | - Implement high availability and federation - Configure service parameters and presence settings - Deploy Cisco Jabber and clients - Describe architecture and components - Integrate with CUCM and LDAP |
| Topic 4: Maintain and Troubleshoot Applications | 10% | - Diagnose call routing and messaging problems - Troubleshoot integration issues - Monitor system health and logs |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
1. Which interface is used to control a Cisco Unified IP phone from within Cisco Unified Personal Communicator?
A) SIMPLE
B) CTIQBE
C) AJAX
D) SOAP
E) CCMCIP
2. Which tool is used to help determine the scale and performance of a Cisco Unified Presence multicluster deployment?
A) Cisco Unified Presence Serviceability
B) Presence Capacity Planning Tool
C) Presence User Profile
D) Cisco Unified Serviceability
E) Cisco Unified Real Time Monitoring Tool
3. Which two of the following protocols can be used to integrate Cisco Unity Connection with Cisco Unified Communications Manager? (Choose two.)
A) BGP
B) MGCP
C) SIP
D) SCCP
E) OSPF
F) H.323
4. Refer to the exhibit.
When the User Defaults parameters are used, at what point can the system administrator change these settings for specific end users?
A) when the system administrator creates a new end user
B) when the system administrator edits the AAA "Authentication" settings for a specific end user
C) when the system administrator edits the existing end-user privileges
D) when the system administrator adds the end user to a specific user group
5. Which two of the following statements are true about VPIM? (Choose two)
A) VPIM users cannot be regular voice-mail users.
B) VPIM message use a similar format to SIP SDP messages, as defined in RFC 3281.
C) voice-mail systems that are using VPIM must have unique extensions.
D) VPIM is used to exchange email messages between different voice-mail systems.
E) VPIM must use a location ID for each voice-mail system.
F) VPIM must be used when internetworking Cisco Unity Connection and Cisco Unity Express.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C,D | Question # 4 Answer: A | Question # 5 Answer: E,F |






