Certification Path
The Cisco Implementing Cisco Collaboration Applications (CAPPS) Certification includes only one 300-085 Exam.
Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/capps2.html
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Cisco 300-085 Exam Certification Details:
| Exam Code | 300-085 CAPPS |
| Number of Questions | 55-65 |
| Exam Name | Implementing Cisco Collaboration Applications |
| Exam Registration | PEARSON VUE |
| Duration | 75 minutes |
| Recommended Training | Implementing Cisco Collaboration Applications (CAPPS) |
| Exam Price | $300 USD |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Sample Questions | Cisco 300-085 Sample Questions |
Cisco 300-085 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Cisco IM and Presence Service | - Presence configuration and policies - Instant messaging deployment |
| Topic 2: Cisco Unity Connection | - Voicemail services configuration - Call handlers and user mailbox setup |
| Topic 3: Cisco Unified Communications Manager (CUCM) | - User and endpoint provisioning - Dial plan and call routing basics - Device configuration and registration |
| Topic 4: Cisco Expressway and remote access | - Traversal and security setup - MRA (Mobile and Remote Access) configuration |
| Topic 5: Collaboration endpoints and applications | - Cisco Jabber configuration and deployment - Softphone and desk phone integration |
| Topic 6: Application troubleshooting and maintenance | - Log analysis and diagnostics - Common collaboration application issues |
| Topic 7: Cisco Collaboration Applications Architecture | - Integration of collaboration applications - Deployment models and components overview |
