Oracle 1Z0-993 Q&A - in .pdf

  • 1Z0-993 pdf
  • Exam Code: 1Z0-993
  • Exam Name: Oracle Engagement Cloud 2018 Implementation Essentials
  • Updated: Sep 06, 2026
  • Q & A: 76 Questions and Answers
  • Convenient, easy to study.
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  • PDF Price: $59.99

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  • Exam Code: 1Z0-993
  • Exam Name: Oracle Engagement Cloud 2018 Implementation Essentials
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  • Updated: Sep 06, 2026
  • Q & A: 76 Questions and Answers
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Oracle 1Z0-993 Q&A - Testing Engine

  • 1Z0-993 Testing Engine
  • Exam Code: 1Z0-993
  • Exam Name: Oracle Engagement Cloud 2018 Implementation Essentials
  • Updated: Sep 06, 2026
  • Q & A: 76 Questions and Answers
  • Uses the World Class 1Z0-993 Testing Engine.
    Free updates for one year.
    Real 1Z0-993 exam questions with answers.
    Install on multiple computers for self-paced, at-your-convenience training.
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  • Testing Engine

Oracle 1Z0-993 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe Analytics Concepts (infolets, subject areas, queries)
  • Perform File-Based Import and Export
  • Modify an Analytics Report
Topic 2
  • Use Tools Used to Configure and Customize Engagement Cloud
  • Explain Engagement Cloud Integration Architecture and Mechanisms
Topic 3
  • Set Up Hotkeys, SmartText, SR Audit
  • Set Up SR Creation and Handling
  • Configure a Service Request Category
  • Describe Common SR Processing Activities
Topic 4
  • Perform Email Set Up Activities (inbound setup, outbound setup, templates)
  • Describe CTI Integration Architecture
  • Configure CTI Notifications, Media Toolbar
Topic 5
  • Use Tools Used to Configure and Customize Engagement Cloud
  • Explain Engagement Cloud Integration Architecture and Mechanisms
Topic 6
  • Identify Common SR Searches
  • Configure a Service Catalog
  • Implement an SR Assignment Mapping
  • Identify KM Enablement Activities (products
  • categories, security, features)
Topic 7
  • Perform File-Based Import and Export
  • Describe Analytics Concepts (infolets, subject areas, queries)
Topic 8
  • Describe Entitlement Concepts (coverage, milestones)
  • Manage Milestones
  • Set Up Standard Coverage, Default Coverage
Topic 9
  • Modify an Analytics Report
  • Describe the Engagement Cloud Security Model
  • Use Functional Setup Manager (FSM)

Reference: https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-993

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